Privacy Policy
We care deeply about your privacy. We believe in transparency, and are committed to being upfront about our privacy practices, including how we treat your personal information. We know you care about your privacy too, so we provide settings that allow you to choose how we use certain information. This policy explains our privacy practices for creatingintentions.com ("website"). Please find below details of how we use your information and why we collect it.
We collect information within these three main categories:
1) Information you provide us.
2) Information we automatically collect from your use of our website.
We use the information you provide us in a variety of ways. What we do with your information depends on when we collect it and how we collect it. Below are details on the ways we may use information.
Category 1: Types of information you could provide us:
1) Your name & contact information: (i.e., first and last name, email address, mailing address, phone number).
2) Password: not visible to anyone on our team. Password is encrypted & stored so you can access your account.
3) Your payment information: (i.e., credit/debit card number, security/CVV code, and expiration date). This information is encrypted and not stored.
4) Your communications history with customer care: (i.e., service call recordings, customer care emails, customer care interactions with social media channels).
5) Miscellaneous information: (i.e.,product reviews, participation in promotions, and other user-generated content).
Category 2: Types of information we automatically collect from your use of the website:
1) Purchase history & saved items: (i.e., items you bought, items you placed or saved to cart)
) Device information: (i.e., how you've interacted with the website, IP address, device information, cookie data, and page/product views or clicks).
3) Location data: (i.e., IP address or mobile GPS information).
4) Cookies & similar technologies: (i.e., pixels, web beacons, tags).
Our Cookie Policy:
When you visit our website, we use cookies to analyze traffic and optimize performance and content to provide an integrated and more personalized shopping experience for customers. Cookies are small text files that are stored by your Internet browser on your computer. While our cookies may change from time to time, we generally use the following types of cookies: 1) functionality cookies, 2) analytics cookies, 3) targeting or advertising cookies.
Email Marketing:
You can opt out of marketing or advertising emails by using the "unsubscribe" link you receive from us on creatingintentions.com.
Rights Applicable to California Residents:
The following section applies only to California Residents. Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), if you are a California resident, you have certain rights in relation to your personal information, subject to certain exceptions.
1) Right to Know and Access: You have the right to know the categories and elements of personal information specific to you that we collected, used, disclosed for a business purpose, and sold about you during the preceding 12 months, including the categories of sources from which we acquired your information and the categories of third parties to whom we disclosed your information for a business purpose or sold your information. General information about the personal information we may collect, use, disclose and sell and the purposes of collection, use, and disclosure is outlined in Sections 1-3 of this Privacy Policy.
2) Right to Request Deletion: You have the right to request that the Company delete any personal information we have collected from you or maintain about you, subject to certain exceptions. If you request that we delete your personal information, we will do so except to the extent we determine that we need the information for a business purpose and have a legal right to maintain it, in which case we will inform you of that legal exception.
3) How to Exercise Your CCPA Rights to Know, Access, and Request Deletion: To assert your CCPA privacy rights, please email customerservice@designtoscano.com. Or call us at 1-800-525-5141. If we cannot verify your identity from the information we have on file, we may request additional information from you, which we will only use to verify your identity, and for security or fraud-prevention purposes. Please note that under the CCPA, we are not required to respond to requests to know and access your information more than twice within a 12-month period.
4) Authorized Agents: Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. For any agent requesting on your behalf, we may require you to provide proof that you authorized this agent to submit a request on your behalf or that he or she has power of attorney in connection with your request to know, access, or delete your personal information, and we may require you to independently verify your identity or log in to your account to provide the access code.
5) Right to Opt-out of Sale of Your Personal Information: To the extent that we receive monetary or other valuable consideration for sharing or providing access to information about you with our partners, third parties or affiliates in order to provide you rewards and benefits and for our targeted marketing purposes, the CCPA may deem this a “sale” of your personal information. You have a right under California law to opt-out of our “sale” of your information in this way.
6) Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. Unless otherwise permitted by the CCPA, we will not do any of the following because you request to know, access, or delete your information or opt-out of its sale:
a.Deny you goods or services.
b. Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
c. Provide you a different level or quality of goods or services.
d. Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
Children Under 18:
Our website, services, and products are not directed to children, and we do not knowingly collect information from children under 18.
Privacy Policy Changes:
We may amend or update this policy from time to time. If we believe that the changes are material, we will let you know by doing one (or more) of the following: (1) posting the changes on or through the website, or (2) sending you an email or message about the changes. We will also give you the opportunity to consent to these changes. That way you can decide whether you want to continue using the Services. Changes will be effective upon posting the changes and your acceptance of the changes, which may be through your continued use of the Services after the changes take effect.